I need to comment on how terrible your flight and client service was today. Flight 4425 was suppose to depart at 5 pm from DC and acquire to Atlanta. We didn’t take off from DC right up until six:twenty pm. We ended up instructed it had been gonna be a ten moment delay but we under no circumstances boarded the plane until eventually way afterwards. Then the pilot said there was no hold off despite becoming delayed forty five minutes after which had us sit to the runway for over 35 minutes. I recognize you have no Handle about the turbulence we experienced but we arrived in ATL and they didn’t have a terminal for us to unboard.
My partner And that i experienced flight reservations for right now (March 15, 2014) and after a regimen coronary heart scan on Wednesday of this week, he was diagnosed using a significant coronary heart dilemma. On Friday, March 14, 2014 he experienced to possess a heart catherization and it was unachievable for us to go on our getaway. I named American Airways Customer Service and was nicely explained to “tricky luckâ€.
Experienced terrific shopper service sine one/17. Been pulled from the FRA flight and stayed for two days in Philly. Now 1/19 I will resume my flight to FRA with nearly par documentation. To my surprise the ticket agent for the check in counter were being Definitely impolite, not helpful and expected me to search out my luggage that was checked in over the 17th and that I was not able to retrieve Once i was pulled from the flight on Sunday.
We won't fly American Airways ever all over again, and neither will my relatives and buddies. they may shed a good deal more than the $863 he mentioned.
my grand mother have a flight from Ecuador two/18/sixteen (stop in Miami)in route to Ny,when she was ready to have her baggage what a shock she received!!her baggage was damaged and anyone inside of steal some fantastic that was inside of,also the zipper was violated(broken)she misplaced in goods that she bring it to my spouse and children Together with the Price tag about $350 when she knowledgeable what happens in AA counter in JFK NY they supplied to replaced her brand new baggage with the made use of and outdated a person that appears like they pick up within the rubbish!!.also they stated that to fix can take about 4 months!
Make sure you ahead me the data for my journey voucher that ought to be on file. I've dropped the original as I had saved it on my other Laptop that's currently being serviced.
I'm so dissatisfied in the way my previous flight was dealt with as what I contemplate myself a valued client/
Prospects might also American Airways consumer service in the e mail outlined in this article: . We obtained an automatic response within a couple of minutes, although the correspondence did not address our dilemma.
Wanda also ordered a wheelchair for me as 1 had NOT been ordered Although I had asked for 1 when I acquired my ticket.
I can not feel you board travellers before doing all your checks on the aircraft. Leaving your shoppers caught for over two hours with no to little details is complete bullshit. While you are basically the same as each and every airline With this regard, it’s merely not appropriate to deal with your customers this way.
Report locator AQRPGM my practical experience with the ticket agent with the Miami international Airport was awful. Arrived two several hours prior to my flight as the flight was boarding I'd my boarding pass I choose to Acquire headset arrived back and the ticket agent claimed I didn’t Possess a boarding go.
It may be a glitch to you however it means that I've to stand in a long line which is really unpleasant having a knee cap which has been broken.
Tomorrow, on my BIRTHDAY, I’ll take care of your 3rd share allocation as a Particular birthday existing from all of you and learn this here now tank you due to the fact-
My spouse is in a very nursing home with Alzheimer’s sickness. American is taking advantage of my unlucky problem by insisting I pay to transfer his miles to my account whilst I'm the one particular who has actually been accuring the miles while shopping Using the Edge card. Shame on American Airways. A technician can execute this by using a handful of strokes in minutes.